Over the years, the LoyaltyGenerator management team has met with and surveyed thousands of retail and service business owners and operators about their marketing and advertising needs, available options, cost, reach and campaign effectiveness. From large complex enterprise to small/medium business operators, the two most common problems communicated were: 1) how to achieve better levels of loyalty, retention and customer engagement; and 2) how to enable better operational performance and controls across multiple locations.
LoyGen combines operational business support tools with rule-based and self-learning feedback loops and an all-seeing business process automation platform. Our technology pierces the vail of discrete independent data silos enabling consistent and clear client communication and messaging campaigns that are always tied to improving the customer’s overall experience.
LoyaltyGenerator’s sole mission is to help businesses better manage unique customer interactions throughout their customer journey enabling a better overall customer experience.