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Loyalty Generator

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COMPANY-OWNED CHAINS

Do you have a process in place to enhance your customer’s experience after they leave one of your locations? Optimizing business processes for your locations can be challenging because of the need to balance your support of the staff at each location with benefits to the end customer.
LoyaltyGenerator partners with company-owned chains to provide an automated, affordable and measurable system that creates a consistent experience for every customer at every location, every single time.

Deliver the Ultimate Customer Experience

Revolutionize the way your business communicates with and retains customers. LoyaltyGenerator combines the collective resources that strategically and automatically help you better manage each unique customer interaction throughout the customer journey. In short, LoyGen provides everything your company needs to know and do to drive performance.

Drive Revenue

Use POS data to drive new business, engage customers and grow revenue for your locations. LoyaltyGenerator’s fully-automated cross-media platform maximizes revenue for your stores by automatically sending timely, relevant and personalized email, direct mail, or text messages at the right moment in each customer’s lifecycle, with no time or effort required by staff.

Strengthen Your Brand

Create the ultimate customer experience for every customer at every location. Based on your business model, LoyaltyGenerator designs a customized, industry-specific blueprint that determines when and how your customers are contacted. Our real-time analytic engine tracks individual responses and optimizes every interaction.

Optimize Business Processes

Support your staff, stores and customers by optimizing your business processes. LoyaltyGenerator allows you to standardize marketing execution, benchmarking and reporting to help your you and your business owners run more efficiently and effectively.

Measure Location Performance

Tap into transactional data to measure and optimize location performance. Minimize legal liability, increase accountability and identify struggling locations with LoyGen’s performance monitoring and alerts.

Make it Easy

Effortlessly ensure 100% adoption by your locations. LoyGen takes care of implementation, maintenance and support. Uniquely affordable, the LoyGen platform enables locations to grow their revenue without lifting a finger.

Enhance Your Customer Experience

Partner with LoyaltyGenerator and experience professional support for you and your clients. Enjoy service enhancements, ongoing support, and technical developments without the hassle of maintaining an internal solution.

Annex-Brands-for-case-study

Annex Brands Partnered with LoyaltyGenerator to Design and Automate a Rewards Program for their Stores

Annex Brands, Inc., based in San Diego, CA, is a franchisor of more than 360 retail and commercial shipping and business service centers located across the United States and Canada. A leader in the shipping and business services industry, Annex Brands’ locations operate as PostalAnnex+, Navis Pack & Ship, Handle With Care Packaging Store and Sunshine Pack & Ship. Annex Brands is using the LoyaltyGenerator platform to identify and communicate personally with new customers, lapsed customers and customers who reach the next reward level to increase sales and long-term customer loyalty for their stores.

 

READ FULL CASE STUDY HERE

 

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