Do you have a process in place to enhance your customer’s experience after they leave one of your locations? Optimizing business processes for your locations can be challenging because of the need to balance your support of the staff at each location with benefits to the end customer.
Maestro partners with company-owned chains to provide an automated, affordable and measurable system that creates a consistent experience for every customer at every location, every single time.
Revolutionize the way your business communicates with and retains customers. Maestro combines the collective resources that strategically and automatically help you better manage each unique customer interaction throughout the customer journey. In short, Maestro provides everything your company needs to know and do to drive performance.
Use POS data to drive new business, engage customers and grow revenue for your locations. Maestro’s fully-automated cross-media platform maximizes revenue for your stores by automatically sending timely, relevant and personalized email, direct mail, or text messages at the right moment in each customer’s lifecycle, with no time or effort required by staff.
Strengthen Your Brand
Create the ultimate customer experience for every customer at every location. Based on your business model, Maestro designs a customized, industry-specific blueprint that determines when and how your customers are contacted. Our real-time analytic engine tracks individual responses and optimizes every interaction.
Optimize Business Processes
Support your staff, stores and customers by optimizing your business processes. Maestro allows you to standardize marketing execution, benchmarking and reporting to help your you and your business owners run more efficiently and effectively.
Measure Location Performance
Tap into transactional data to measure and optimize location performance. Minimize legal liability, increase accountability and identify struggling locations with Maestro’s performance monitoring and alerts.
Make it Easy
Effortlessly ensure 100% adoption by your locations. Maestro takes care of implementation, maintenance and support. Uniquely affordable, the Maestro platform enables locations to grow their revenue without lifting a finger.
Enhance Your Customer Experience
Partner with Maestro and experience professional support for you and your clients. Enjoy service enhancements, ongoing support, and technical developments without the hassle of maintaining an internal solution.
Annex Brands Partnered with Maestro to Design and Automate a Rewards Program for their Stores
Annex Brands, Inc., based in San Diego, CA, is a franchisor of more than 360 retail and commercial shipping and business service centers located across the United States and Canada. A leader in the shipping and business services industry, Annex Brands’ locations operate as PostalAnnex+, Navis Pack & Ship, Handle With Care Packaging Store and Sunshine Pack & Ship. Annex Brands is using the Maestro platform to identify and communicate personally with new customers, lapsed customers and customers who reach the next reward level to increase sales and long-term customer loyalty for their stores.