Maestro’s Customer Engagement Platform monetizes point of sale (POS) data for franchise systems. Our cloud-based business automation solution uses real-time customer data to increase customer loyalty, improve brand and business model integrity and grow revenue. Maestro is the only customer engagement platform designed to support the franchise industry.
Maestro partners with franchisors to provide an automated, affordable and measurable system that creates a consistent experience for every customer at every location, every single time.
Revolutionize the way your business communicates with and retains customers. Maestro combines the collective resources that strategically and automatically help you better manage each unique customer interaction throughout the customer journey. In short, Maestro provides everything your company needs to know and do to drive performance.
Use POS data to drive new business, engage customers and grow revenue for your franchisees. Maestro’s fully-automated cross-media platform maximizes revenue for your franchisees by automatically sending timely, relevant and personalized email, direct mail, or text messages at the right moment in each customer’s lifecycle, with no time or effort required by staff.
Strengthen Your Brand
Create the ultimate customer experience for every customer at every location. Based on your business model, Maestro designs a customized, industry-specific blueprint that determines when and how your customers are contacted. Our real-time analytic engine tracks individual responses and optimizes every interaction.
Optimize Business Processes
Support your staff, franchisees and customers by optimizing your business processes.Maestro allows you to standardize marketing execution, benchmarking and reporting to help your you and your franchisees run more efficiently and effectively.
Measure Franchisee Performance
Tap into transactional data to measure and optimize franchisee performance. Minimize legal liability, increase accountability and identify struggling franchises with Maestro’s performance monitoring and alerts.
Make it Easy
Effortlessly ensure 100% adoption by your franchisees.Maestro takes care of implementation, maintenance and support. Uniquely affordable, the Maestro platform enables franchisees to grow their revenue without lifting a finger.
Enhance Your Customer Experience
Partner with Maestro and experience professional support for you and your clients. Enjoy service enhancements, ongoing support, and technical developments without the hassle of maintaining an internal solution.
Convert Brand Ambassadors into Franchisees
Identify and solicit VIP customers as your next best franchisees. Maestro helps you target VIP customers and promote franchise opportunities.
Annex Brands Partnered with Maestro to Design and Automate a Rewards Program for their Franchisees
Annex Brands, Inc., based in San Diego, CA, is a franchisor of more than 360 retail and commercial shipping and business service centers located across the United States and Canada. A leader in the shipping and business services industry, Annex Brands’ locations operate as PostalAnnex+, Navis Pack & Ship, Handle With Care Packaging Store and Sunshine Pack & Ship. Annex Brands is using the Maestro platform to identify and communicate personally with new customers, lapsed customers and customers who reach the next reward level to increase sales and long-term customer loyalty for their franchisees.